TERMS OF USE
1. General Provisions
1.1. These Terms of Use (hereinafter — the Terms) govern the legal relationship between SIA “SAFE BOX” (registration No.: 40103207085, legal address: Brīvības gatve 204b, Riga, LV-1039; hereinafter — SAFE BOX) and users of the website safebox.lv (hereinafter — the User).
1.2. Acceptance of the Terms is mandatory for any User who uses or intends to use the services of the website safebox.lv.
1.3. By starting to use the website, the User is deemed to have familiarized himself/herself with the Terms and to have accepted them in full.
2. User Obligations
2.1. The User undertakes to comply with these Terms as well as the laws and regulations of the Republic of Latvia and the European Union.
2.2. The User is prohibited from using the website or SAFE BOX services for illegal activities or actions that may endanger the security, stability of the website or the interests of other users.
2.3. The User undertakes to provide truthful, accurate and complete information during registration, order placement and the payment process.
3. Order Placement and Fulfillment
3.1. After placing an order, the User is provided with access information, which may include:
- storage unit or mailbox identification number;
- access security code (PIN);
- information regarding the receipt of a physical key;
- access usage rules and instructions.
3.2. All information regarding access and service usage is sent to the e-mail address specified by the User in the order.
3.3. The User is responsible for maintaining the confidentiality of access data and for not disclosing it to third parties.
4. Prices and Payments
4.1. All prices on the website are indicated in euros (EUR) and include taxes as prescribed by applicable laws.
4.2. Payments may be made using the payment methods indicated on the website, including:
- payment cards;
- bank transfers;
- other electronic payment systems.
4.3. An order is processed and the service is activated only after full payment has been received.
5. Automatic Payments
5.1. By choosing a recurring (subscription or rental) service, the User agrees to automatic payments being charged from the specified payment card.
5.2. Automatic payments are charged in accordance with the selected billing period (e.g. monthly) and the applicable price list during the service usage period.
5.3. By confirming automatic payments, the User authorizes SAFE BOX or its payment service provider to charge recurring payments without additional confirmation for each payment.
5.4. If an automatic payment cannot be processed due to insufficient funds, card expiration or other reasons, SAFE BOX has the right to:
- temporarily restrict access to the service;
- request manual payment;
- apply penalties stipulated in the agreement.
5.5. The User has the right to cancel automatic payments in accordance with the terms of the concluded rental or service agreement and by notifying SAFE BOX in advance.
6. Right of Withdrawal and Termination of the Agreement
6.1. The right of withdrawal is exercised in accordance with the laws of the Republic of Latvia and the rental or service agreement concluded between the User and SAFE BOX.
6.2. To terminate the rental of a storage unit or locker, the User must notify SAFE BOX in writing of the desired termination date by sending an e-mail to info@safebox.lv.
6.3. If, under the terms of the agreement, the User is entitled to a refund, it shall be made by transfer to the User’s specified bank account or to the original payment method.
7. Processing of Personal Data
7.1. The User’s personal data is processed in accordance with the laws of the Republic of Latvia and the European Union on personal data protection.
7.2. Detailed information regarding personal data processing, including data collection, storage, use and involvement of third parties, is available in SAFE BOX’s Privacy Policy.
7.3. SAFE BOX ensures the security of personal data by applying appropriate technical and organizational measures.
8. Dispute Resolution
8.1. All disputes arising in connection with these Terms or the use of SAFE BOX services shall be resolved in accordance with the laws of the Republic of Latvia.
8.2. The parties shall resolve disputes through mutual negotiations; if no agreement is reached, the dispute shall be resolved in court.
9. Final Provisions
9.1. SAFE BOX reserves the right to amend or supplement these Terms at any time by publishing the current version on the website safebox.lv.
9.2. The new version of the Terms enters into force upon its publication.
9.3. If any provision of the Terms is declared invalid, this shall not affect the validity of the remaining provisions.